Help Desk Support - People providing the kind of support you need for your network. Our help desk is staffed by industry experts who understand the importance of communications in your daily business. Each client is assigned escalation contacts so that when they need a person to talk to, they can reach someone in minutes. Our support staff is PEOPLE and not just an email address or a telephone number to call.

By choosing support resources and services from Network Innovations our clients are able to

 
  • Reduce Costs
    Eliminate the cost of dedicated hardware, software, and recurring licenses, providing a manageable and predictable business environment

  • Increase Reliability
    Our preemptive network monitoring provides warnings of events, so that the repair cycle can start sooner. One click graphic reporting enables management access to trends and conditions

  • One-Stop Solution
    Intuitive, simple to use single user interface access to network management, support personnel, software tools, and equipment replacement

If you are a Network Innovations customer utilizing the AT&T INTRAstate product and are in need of technical support please call 1-877-ATT -FIXX (288-3499) and have your Circuit ID ready. If you are a Network Innovations customer utilizing other products or services please call 1-866-892-0915.

NI Portal
network monitoring & management
network reporting
notification services
help desk support
frequently asked questions